Emergency Contacts for Pilgrims at the 2025 Jubilee in Rome

Emergency Numbers in Italy

Italy employs a unified emergency number for all urgent needs, akin to the 911 system in the United States. The number 112 is also accessible on mobile phones without credit or network, enhancing safety and accessibility for all pilgrims:

• 112: The all-in-one European emergency number connects you to police, fire services, or medical help. It operates on mobile phones even without credit or network and supports multiple languages, facilitating effective communication across various linguistic groups. It should be dialed during medical crises, traffic accidents, or when police intervention is needed.

Additional important numbers include:

• 118: Specifically for medical emergencies and ambulance services. This number ensures a rapid response during sudden health issues or accidents.

• 113: Contact the Police for security-related emergencies. Use this number for incidents like thefts, assaults, or other safety threats.

• 115: For the Fire Service. Dial this number for fires, hazardous situations, or technical emergencies requiring immediate attention.

• 1500: A hotline set up by the Ministry of Health, providing information on public health emergencies, especially useful during events like pandemics.

To ensure non-Italian speakers manage effectively in emergencies, services to assist with language barriers and communication are available, allowing for clear and prompt interaction with emergency operators and medical personnel.

Furthermore, the section Pilgrimage Safety Tips goes beyond mere contact numbers, detailing practical advice for navigating Rome safely during the Jubilee, including guidelines for large public gatherings and culturally sensitive interactions with local emergency services

Hospitals and Healthcare Services

Throughout the Jubilee, Rome will be equipped with dedicated emergency medical services and healthcare tailored for pilgrims. It is advisable to locate the nearest hospitals and familiarize yourself with essential contact numbers for emergencies. Rome’s hospitals will be well-prepared for the significant number of visitors, with a strengthened medical workforce and enhanced resources ready for the demand.

• Santo Spirito Hospital: Situated close to St. Peter's Square and renowned for its emergency response efficiency during large public events, it is located at 1 Lungotevere in Sassia. Other notable hospitals in Rome include San Camillo Hospital at 87 Circonvallazione Gianicolense, and Policlinico Umberto I at 155 Viale del Policlinico. These hospitals provide emergency services and are critical reference points in times of need. San Giovanni Addolorata Hospital, located at 9 Via dell’Amba Aradam, is another well-equipped facility prepared to handle emergency situations and offer specialized care. For more details, please visit aslroma1.it.

For minor emergencies, many 24-hour pharmacies in Rome provide medications and assistance. Pharmacies on duty can be located using Federfarma's online services. Keeping the contact information for these pharmacies is crucial for accessing over-the-counter medications or receiving minor first aid. Pharmacies often serve as the first point of reference for mild ailments or seeking advice on treatment and care

Safety in Rome

During the Jubilee, ensuring the safety of pilgrims, especially in crowded areas like St. Peter's Square and the Jubilee Basilicas, is paramount. Increased police presence will help maintain a safe environment and safeguard against risks, such as pickpocketing. It is important to stay alert and know who to contact for assistance.

• Rome Municipal Police: This force addresses general assistance and security issues related to traffic or event management. The municipal police will have a pronounced presence in high pilgrim concentration areas to manage traffic and ensure smooth proceedings of the events. For more information, visit the official website at polizialocale.roma.it.

• Carabinieri: They offer help in security-related situations. With stations across the city, they are readily available to support pilgrims facing difficulties. To report thefts, losses, or other law enforcement needs, please visit their official site at carabinieri.it.

Embassies and Consulates

For foreign pilgrims, having contact details for your country's embassy or consulate is always beneficial. In case of passport loss, legal issues, or other emergencies requiring diplomatic aid, the embassy offers necessary support. Before setting off on your pilgrimage, ensure you take note of your nation’s embassy. Consular offices aid in issuing temporary travel documents and are accessible for legal troubles. Remember, many embassies provide round-the-clock emergency support.

Pilgrim Information Points

During the 2025 Jubilee, numerous Pilgrim Information Centers will be established throughout Rome. These centers will offer details on events, transportation, accommodations, security protocols, and immediate assistance if needed. Strategically located near major basilicas as well as in key areas like St. Peter's Square and train stations, they will not only provide general event info but also help with any lost items or urgent situations.

• Official 2025 Jubilee Website: For comprehensive information on events, transportation, accommodations, and emergency services, please visit the official Jubilee website at iubilaeum2025.va. This site offers real-time updates on the festivities, detailed worship site maps, and practical navigation tips for the city. Regularly checking the website is crucial for updates on any changes to the schedule or other official announcements

Pilgrimage Safety Tips

1. Plan Ahead: Access the Safety and Travel and Planning a Pilgrimage sections on the official Jubilee website to prepare effectively for your stay in Rome. Familiarity with local emergency numbers and key contacts can facilitate a swift response when necessary. It is essential to organize your routes and know the main accesses to both basilicas and hospitals to minimize hassles and ensure a peaceful experience.

2. Travel Insurance: We strongly recommend obtaining travel insurance that covers emergencies while in Italy. In case of medical emergencies, this enables quick access to appropriate care without incurring significant expenses. Ensure your policy includes emergency transportation and potential medical repatriation. Insurances offering multilingual support are invaluable for overcoming language barriers in urgent situations, and some policies assist in locating affiliated healthcare providers, simplifying and speeding up access to required medical services.

3. Download Useful Apps: Pre-download apps such as Google Maps for locating hospitals and pharmacies, or 112 Where Are U (the official app for the European emergency number), which are vital in critical situations. Apps like Moovit are helpful for public transportation, providing the latest schedules and best routes to reach basilicas and other points of interest. These apps are time-savers during your pilgrimage.

Conclusion

Partaking in the 2025 Jubilee in Rome offers a profound spiritual journey, but being prepared for emergencies is key to a serene experience. Awareness of emergency contacts, nearby hospitals, and appropriate responses to crises will ensure a safe and tranquil pilgrimage. Making advance preparations and having essential information on hand will enhance the peace and significance of your Jubilee experience. Preparation is essential for confidently managing any unexpected situations, allowing you to focus on the enriching spiritual aspects of your journey. Supported by local officials and the resources at the Pilgrim Information Centers, you are set to thoroughly enjoy the Jubilee without concerns, assured of your safety throughout